Customers can't tell what they need? Brochure design companies teach you 3 tricks to "squeeze" out real needs!
Xiaobian said: Recently, I chatted with several customers who had just finished cooperating, and found a heart-wrenching truth-many bosses actually have an "ideal brochure" in their hearts, but they are not clear! It's not the customer's fault, after all, interlacing is like a mountain. As a brochure design company deeply involved in the industry, we understand the "pain" of this communication too well. How to break it? If you don't make it false today, let's get the dry goods!
The first trick: Don't talk empty, use "visual hooks" to catch customers' hearts
Imagine this: You ask the customer, "What style do you want?", and the customer replies, "Go tall". Are you stupid? Tall? Is it technological blue with minimalist lines, or gold hot stamping with heavy texture?
Practical solutions for brochure design companies: visual case library "fishing method".
Don't let customers describe it out of thin air! Take out your "treasure case library" immediately:
Industry cases are given priority: "Mr. Zhang, look, this is for XX Technology, and it also emphasizes technological leadership. It uses a dark blue base and dynamic data visualization. Do you think it feels right?"
Strong style contrast: Put a minimalist style and a luxurious style case at the same time: "Sister Wang, do you feel more inclined to the clean one on the left or the one on the right that highlights texture and grade?" The customer's immediate response is more authentic than words.
Detail magnifying glass: Point to the specific elements in the case and ask, "Manager Li, will a product disassembly diagram like this be clearer than simply putting a photo when used in your new product introduction?"
The effect is immediate: when the customer points to case A and says "this color is good", then points to case B and says "this kind of typesetting is quite atmospheric", and even complains about case C "This is too expensive, let's not do this", the real aesthetics and needs behind the vague words are instantly "hooked" out. The core competence of brochure design enterprises is to translate the customer's "feeling" into accurate visual language.
The second trick: turn passivity into initiative, and use "Three Questions of the Soul" to break through the fog of demand
The description of customers' needs is often like a fog: "To highlight the strength of our company" and "to make people remember it at a glance". This "correct nonsense" doesn't help the design to land.
The breaking point of brochure design enterprises: ask questions accurately and point straight to the core.
Don't be led by customers! Actively guide with these three key questions:
"Who do you want to impress most with this booklet?" (Targeting core audiences)
Is it to show potential investors strength? Or show end consumers the advantages of products? Or build trust in partners? Different audiences have different design languages. A heavy hardcover book that attracts investors may be completely unsuitable for placing on supermarket shelves to attract housewives.
"What do you want readers to remember most after reading it? You can only choose one!" (Focus on Core Information)
Force customers to do subtraction! Is it "global leadership in technology"? Is it "30 years of safety and zero accidents"? Or is it "super cost-effective"? The ultimate answer is the design focus and visual hammer of the whole brochure.
"Compared with your opponents, why do your customers choose you? Speak in vernacular!" (Mining Core Differences)
Customers may not know what's good about themselves, but they must know why they pay the bill. Is the service responsive? Is it an exclusive patent? Or is it a time-honored reputation? These simple "vernacular" are the unique selling points of brochures that should be enlarged most.
The power of asking questions: When customers seriously think about and answer these three questions, the vague "be atmospheric" naturally falls into "show it to government leaders, and reflect social responsibility, stability and reliability". The value of a brochure design enterprise is to help customers extract gold-like key information from the miscellaneous information.
The third trick: Say goodbye to "one-shot deal" and use "co-creation communication" to let demand grow naturally
As soon as the customer questionnaire is sent out, sit down and wait for the demand to come to your door automatically? Big mistake! The demand is clear in the collision.
The upgrade play of brochure design enterprises: establishing a dynamic co-creation process.
Get involved in the concept sketch stage: Don't wait until it's almost finished before showing it to the customer! When there are only preliminary ideas and layout sketches (wireframe/Moodboard), customers are invited to participate in the discussion: "Mr. Chen, this information framework focuses on technological innovation. Do you see the right direction? How about using this technological symbol for the main vision?" Early intervention has the lowest cost of trial and error.
Set key decision point "milestones": Clearly inform customers: "Next Tuesday is the key node of style confirmation, and your team needs to determine the main visual direction". It not only manages customer expectations, but also avoids major rework in the later period due to direction problems.
Fixed communication window and keep "hot links": Appoint an experienced designer as the main docking person for customers, and quickly synchronize progress and answer questions at a fixed time every week (even if it is only 15 minutes). Keep communication "online" and problems don't stay overnight.
Co-created value: When the customer sees the sketch and can ask, "Can you add a customer case icon here?", or say, "This blue can be a little more stable" in the style discussion, the demand has become extremely clear and specific from the initial chaos. The efficient collaboration of brochure design enterprises can make customers feel valued throughout the process, and the results are naturally closer to expectations.
The customer's need is never a ready-made cake, but a rough diamond that needs to be polished carefully. The real value of a brochure design enterprise lies not in simply executing orders, but in becoming a "demand translator" and "brand partner" who fights side by side with customers.
We are well aware that behind every unexplained demand, there is a brand soul that is eager to be seen by the market. Through the precise guidance of visual cases, the in-depth exploration of the three questions of the soul, and the continuous nourishment of the co-creation process, what we "squeeze" together is not only clear design requirements, but also a brand communication strategy that reaches the minds of users.
When you choose to work with a professionalBrochure design enterprisePeers, what you get is not only a beautiful booklet, but also a complete set of solutions that transform your core strengths into market influence. Don't let vague needs hinder your brand's voice-professional partners are ready to use professional methods to work with you to turn "unexplained" into "amazing audience".